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Frequently asked questions

Who is Nia for?

Nia is for any pet parent that wants to learn about canine nutrition from experts and get support on successfully managing their dog's weight. Marketing is extremely confusing in the dog food and supplements space, and our hope is that by giving pet parents the knowledge to make healthy decisions for their pets, we can reverse the canine obesity epidemic.

What is a Nia Wellness Coach? How will they support me?

Your Nia Wellness Coach will guide you through the program to help you and your dog succeed. They are available to you 24/7 to answer any nutritional questions and help you manage your specific situation. They also maintain ongoing relationships with our veterinarians to ensure your plan is working effectively. They have been trained by licensed veterinarians to ensure they are able to effectively and safely help you.

How often can I connect with my Nia Wellness Coach?

You can connect with your Wellness Coach 24/7 through text or calls. Our program recommends at least one scheduled call each month to check in on your progress and help you adjust if necessary.

How are veterinarians involved in my care?

Our top priority is the safety of your dog. We have licensed veterinarians on our team that have been involved in every step of developing this program. If your dog is not making progress, your Nia Wellness Coach will schedule a telehealth call with a licensed veterinarian to help you.

What progress can I expect to see with my dog?

On average, a dog is able to healthily lose 1% of its body weight per week. 1% might not seem like a lot, especially for our smaller furry friends, but it's the way to ensure they are still getting all the nutrients they need to be healthy and happy.

The most significant change we see in dogs is increased mobility and decreased joint and hip pain. Carrying excess weight puts a lot of pressure on the joints, particularly hips and elbows. This causes pain and leads to bunny hopping, difficulty using stairs, inability to jump on furniture, and low stamina for walks and runs. As dogs lose weight, they will gradually begin to get some of this mobility back, although it is not always fully reversible depending on age and severity of the case.

What is included in my welcome package? Does it cost more?

Your welcome package will include a customized set of dog essentials to jump start your journey. It is included in the cost of your membership. You'll receive: 

+ High quality treats to help your dog's weight management journey. These will be single ingredient, high protein, low carb treats with clear information on their caloric content
+ Personalized scoop and slow feeder to make sure your dog is getting just the right amount of food each day
+ Omega-3 supplement samples to help with joint health and help prevent osteoarthritis
+ Additional information and resources on canine nutrition

and more!

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